First, I haven't read the entire 5 pages, although I've read quite a bit.
The ESO mods are not just marching around banning anyone. They are banning people that are making the ESO and the ESO experience less enjoyable for the mass public. Examples of this would be spamming continuously in chat, swearing or trying to get around the filter, creating games or chat rooms with inappropriate titles (e.g. spreading racial hate or prejudice), impersonating ES personnel, cheating and point trading.
When people are on ESO probably the best course for them to take would be to consider their actions and ask themselves if they were a mod, would they ban themselves. In general we just ask that people play nice and have fun.
Most bans actually go through a 2 step process. Our mods Yeti, Swinger or Paragon tell Solus or myself about a problem situation. We review the situation and react accordingly. We have 2 types of bans, permanent and temporary.
We also understand that we can't be right 100% of the time or that sometimes people misunderstand a situation and react inappropriately. We also believe in second chances. We just want people to have fun and play Age3. So if you've acted inappropriately and feel that you won't be behaving in the offending manor in the future, or if you feel you have been banned mistakenly, please email age3.help@ensemblestudios.com with:
a) your user name
b) an explanation of the situation