His frustration is understandable, ES broke a cardinal rule of marketing, never take away something you've already given.
The guys are right, reading tutorials helps, but experimenting is a good way too. Here's a fast step-by-step to get you going.
1. Make camera track (say its 10 secs long)
2. Add trigger
condition: timer, 0
effect: cinematic mode on
effect: camera track (as above)
3. Add trigger
condition: timer, 10
effect: cinematic mode off
There, you've just made a one shot cinematic. There's a lot more to it obviously, but that's it conceptually.