You must be logged in to post messages.
Please login or register

General Discussions
Moderated by Maffia, LordKivlov, JimXIX

Hop to:    
Welcome! You are not logged in. Please Login or Register.386 replies
Age of Empires III Heaven » Forums » General Discussions » Bug Reporting for the Age of Empires 3 Demo
Bottom
Topic Subject:Bug Reporting for the Age of Empires 3 Demo
« Previous Page  1 2 3 ··· 10 ··· 16  Next Page »
SuperTr00pers
VIP
posted 09-07-05 10:58 PM EDT (US)         
We have created a new e-mail address to collect your bugs. If you encounter anything please send an e-mail to age3.bugs@ensemblestudios.com If you are using a hotmail e-mail address it may bounce your e-mail.

Be sure to include as much information as possible about your system, any logs you received as well as error messages. If you provide reproduction steps that would also be helpful.


<------->


Common fixes for most problems

1.Make sure your system supports the minimum requirements.

2.Make sure that your video card and sound drivers are updated.

3.When you install be sure to turn off any antivirus software.

4.Make sure the game is not blocked by any security software.


<------->


If you are having problems starting the demo try these four fixes.

1. Open your My Documents\My Games\Age of Empires 3\Startup folder

2. Create a user.cfg file

3. Add the line +nointrocinematics save and exit

4. Play the game

--- or ---

1. Turn off anti-aliasing

--- or ---

If you have a wide screen monitor

1. Open NewProfile.xml

2. Find the line optiongrfxres

3. Change the resolution to 1024 x 768

--- or ---

1. Download the latest version of Microsoft XML (MSXML 4 SP2)

2. You can download it here

http://www.microsoft.com/downloads/details.aspx?FamilyID=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&DisplayLang=en

<------->


If you are experiencing sound problems be sure to include the Age3log.txt and the DXDiag output.

To get DXDiag output

1. Go to Start

2. Click on run and type DXDiag and hit enter

3. Click on the sound tab

4. Copy the informatiuon from there and include it in a e-mail


<------->


We are tracking the sound issue right now. Thanks to everyone who sent in their information.

A possible fix for the sound issue is to turn off hardware acceleration. This may only work on some hardware.

1. Go to Start and Run

2. Type in DXDiag and hit enter

3. Go to the sound tab and move the hardware sound accerlation bar all the way to the left

4. Click Exit and restart the computer

[D4KU]

[This message has been edited by SuperTr00pers (edited 09-09-2005 @ 03:49 PM).]

AuthorReplies:
Doggiedoodle
Skirmisher
posted 09-07-05 11:02 PM EDT (US)     1 / 386       
We should take bets on how many hours it will take before that mailbox fills. Most of the stuff I've noticed has been related to objects certain projectiles not displaying, I'm assuming they haven't been added in

[This message has been edited by Doggiedoodle (edited 09-07-2005 @ 11:03 PM).]

TheGoodEvil
Skirmisher
posted 09-07-05 11:03 PM EDT (US)     2 / 386       
I found a major bug, your damn fabulous game is going to make me lose my job! Meanies

But in all seriousness I'll be submitting a couple.

TGE


TGE's RTS Blog, news, thoughts, and advice on RTS gaming

Able Company (my job)

"I've kicked more ass on accident than most people have on purpose"

king of ages
Skirmisher
posted 09-07-05 11:07 PM EDT (US)     3 / 386       
Question: Every time I sent an explorer to kill guardian wolves, they never attack my explorer.. bug or feature?

WON_SeR3NiTy
Skirmisher
posted 09-07-05 11:07 PM EDT (US)     4 / 386       
Someone said that they are 800 bugs in this demo that have been already resolved in the final version.

Can you confirm that ?

TheGoodEvil
Skirmisher
posted 09-07-05 11:07 PM EDT (US)     5 / 386       
300 bugs.

TGE


TGE's RTS Blog, news, thoughts, and advice on RTS gaming

Able Company (my job)

"I've kicked more ass on accident than most people have on purpose"

darknessoffate
Banned
posted 09-07-05 11:12 PM EDT (US)     6 / 386       

Quote:

300 bugs.

No it was aculy 800 supertroopers said it.

Devon_
Skirmisher
(id: Lord Devon)
posted 09-07-05 11:27 PM EDT (US)     7 / 386       
I saw a pirate start "skating" around without animation.

"I have curly pubic hair. If I don't gel it down, it puffs up into a miniature afro and looks rediculous." -Kman
Philbo1
Skirmisher
posted 09-07-05 11:38 PM EDT (US)     8 / 386       
If u get an error message saying "Internet Explorer has encountered a problem and need's to close" The way to bypass it is to just ignore it, move it to a corner of your screen, it means nothing.

The RoL forum colors make me sooo hungry.
-Unit Costs for 5-Philbo1-Explorer Micro-
B_E looks like a demented evil smiley.-Botolf

Stonewall Pwns
eskouster
Skirmisher
posted 09-07-05 11:44 PM EDT (US)     9 / 386       
Most important bug: That e-mail gave a 'delivery failed' reply. ;o
Conky
Skirmisher
posted 09-07-05 11:51 PM EDT (US)     10 / 386       
Got a returned email as well. FWIW, here is what I tried to send:

Whenever I play Skirmish mode and at around 9-12 minute of "game time" (med speed), the music keeps playing (different tunes and sounds fine) but the sounds from the action taking place in the game stops playing. For example, at around this time frame, if I were click on a villager, there is no acknowledgement sound heard (e.g. chopper). I don't hear the sounds of the muskets, other war cries, the sound of wood sawing or being chopped. I only hear the background music and I believe some nature sounds. Unfortunately, I do not get any errors.

I have upgraded my video drivers (details below). I verified that my Dell 4600 sound card (Sound Blaster Live!) was up to date. According to the Creative Site which I installed their ActiveX control to verify if I had the latest drivers and they indicated I had. I have done Windows Update and confirmed that I have the latest relevant software there (I don't have an Outlook Express update...). I have also shut down my anti-virus/spyware software.

Let me know if I can provide any other info.

Thanks,
Bob


This is the only log I see in the /My Documents/My Games dir.
============================================================ ===
File 'Age3Log.txt' opened at Tue Sep 06 23:04:12 2005

============================================================ ===

PreGame 1596: nvCPL is unavailable.
PreGame 1860: ------------------------------------------------------------ ------------
PreGame 1860: Render using: RADEON 9800 SERIES
PreGame 1860: Driver: ati2dvag.dll -- version 6.14.10.6561
PreGame 1860: VendorID = 0x1002
PreGame 1860: DeviceID = 0x4e48
PreGame 1860: SubSysID = 0x30021002
PreGame 1861: Revision = 0x0
PreGame 1861: DeviceIdentifier: {D7B71EE2-0D08-11CF-136A-0810A1C2CB35}
PreGame 1867: XML render config -- found vendor 0x1002 as 'ATI'
PreGame 1867: XML render config -- found device ID 0x4E48 as 'Radeon 9800'
PreGame 1867: XML render config -- choosing device configuration file 'ATI 9800'
PreGame 8548: Game startup complete (8.55 sec)!
PreGame 8548: ------------------------------------------------------------
1452271 00:24:12: ------------------------------------------------------------ ------------
1452271 00:24:12: Render using: RADEON 9800 SERIES
1452271 00:24:12: Driver: ati2dvag.dll -- version 6.14.10.6561
1452271 00:24:12: VendorID = 0x1002
1452271 00:24:12: DeviceID = 0x4e48
1452271 00:24:12: SubSysID = 0x30021002
1452271 00:24:12: Revision = 0x0
1452271 00:24:12: DeviceIdentifier: {D7B71EE2-0D08-11CF-136A-0810A1C2CB35}
1452271 00:24:12: XML render config -- found vendor 0x1002 as 'ATI'
1452271 00:24:12: XML render config -- found device ID 0x4E48 as 'Radeon 9800'
1452271 00:24:12: XML render config -- choosing device configuration file 'ATI 9800'
1876572 00:31:16: ------------------------------------------------------------ ------------
1876572 00:31:16: Render using: RADEON 9800 SERIES
1876572 00:31:16: Driver: ati2dvag.dll -- version 6.14.10.6561
1876572 00:31:16: VendorID = 0x1002
1876572 00:31:16: DeviceID = 0x4e48
1876572 00:31:16: SubSysID = 0x30021002
1876572 00:31:16: Revision = 0x0
1876572 00:31:16: DeviceIdentifier: {D7B71EE2-0D08-11CF-136A-0810A1C2CB35}
1876572 00:31:16: XML render config -- found vendor 0x1002 as 'ATI'
1876572 00:31:16: XML render config -- found device ID 0x4E48 as 'Radeon 9800'
1876572 00:31:16: XML render config -- choosing device configuration file 'ATI 9800'

aurath
Skirmisher
posted 09-07-05 11:57 PM EDT (US)     11 / 386       
I have a bug of a different sort, installation extracts fine, but when it actually gets to the loading bar of the install it says i don't have enough disk space. I have one ide 250 gb hard drive in two partions, both have 12 - 15 gbs free. I tryed closing all anti-virus software and I'm not sure what to do next.
doitzelkaiseriii
Skirmisher
posted 09-08-05 00:01 AM EDT (US)     12 / 386       

Quote:

I saw a pirate start "skating" around without animation.

Yes, I got this as well. Also, the pirates seemed to move incredibly fast, and sometimes regenerated hitpoints faster than musketeers could take them away. It took a rather large force to eventually bring the pirates down. They didn't attack me, either, which I found strange. They just sort of slid away extremely quickly (faster than hussars) without retaliating.


We are all in the gutter, but some of us are looking at the stars.
GoForGoldenJarls
Skirmisher
posted 09-08-05 00:16 AM EDT (US)     13 / 386       
Treasure guardians don't attack, as has been said, and they can heal entirely instantly for some reason. The pirate is probably just unfinished animation. My biggest complaint is that the Iroquois Tomahawk unit doesn't appear.

doitzelkaiseriii
Skirmisher
posted 09-08-05 00:19 AM EDT (US)     14 / 386       
I meant they didn't attack after being attacked. That happened with some of the other treasure guardians. They didn't fight well, but they did do something. These pirates just slid away (I literally chased them across the map).

We are all in the gutter, but some of us are looking at the stars.
Mythos_Ruler
Skirmisher
posted 09-08-05 00:21 AM EDT (US)     15 / 386       
Yeah, the pirate animations didn't work. Also, please, ES, make the treasure guardians (bears, wolves) defend themselves at least a little bit.
Spammaster
Skirmisher
posted 09-08-05 00:23 AM EDT (US)     16 / 386       
I'm able to install the demo fine. My system specs are above and beyond what is required. Yet when I go to run the game, I get a small window in the middle of the screen with a red cross icon in it, nothing else, no title to the window, no text on the dialog, just an ok button which just closes the window. I know that someone else has reported this problem also in the tech forum but no one has responded yet on how to fix it.

You guys got any ideas?

Chino
Skirmisher
(id: hairic)
posted 09-08-05 00:28 AM EDT (US)     17 / 386       

Quote:

Yes, I got this as well. Also, the pirates seemed to move incredibly fast, and sometimes regenerated hitpoints faster than musketeers could take them away. It took a rather large force to eventually bring the pirates down. They didn't attack me, either, which I found strange. They just sort of slid away extremely quickly (faster than hussars) without retaliating.

I got this too. They don't regenerate the HP. When the units guarding the treasures get moved away from the treasure (no matter how far it is) and their AI tells them to turn back it's right then that their HP just gets reset to it's max. I haven't tried walling those units in and shooting it, though. That might work, but it wouldn't be worth the resources and the walking/build time in exchange for the little return you got from the treasure.

mike_the_mad
Skirmisher
posted 09-08-05 00:29 AM EDT (US)     18 / 386       
Hmmm, I'm either getting no fog at all(within LOS) or total fog, theres no 'explored' fog showing.

I am LuNatic, Dark lord of the sif
~Fear Me Mortals~
[-GREEM-] Best. Clan. Ever.
redchesus
Skirmisher
posted 09-08-05 00:30 AM EDT (US)     19 / 386       
the horse on the Culverins also skate around
the_twerminator
Skirmisher
posted 09-08-05 00:30 AM EDT (US)     20 / 386       
Bugs I experienced:
The treasure gaurdians didn't attack, they just stood there or ran away. The pirates were messed up. I couldn't capture the enemy explorer, he would just lie down and regenerate. My shipments of ships didn't appear.
ajenterp
Skirmisher
posted 09-08-05 00:54 AM EDT (US)     21 / 386       

Quote:

I saw a pirate start "skating" around without animation.

Funniest thing I read all night. lol


---------------

My bug was I see no smoke/trail when musketeers fire and I hear the water splash, but do not see it.

x800 pro
2gb ram
3.0ghz

TSC_Doc
Skirmisher
posted 09-08-05 00:57 AM EDT (US)     22 / 386       
My explorer doesnt get hurt when attacking treasure guardians. There is an animation that the guardians are shooting at him but he does not lose HP at all...
Mazarin_LOL
Skirmisher
posted 09-08-05 01:12 AM EDT (US)     23 / 386       
I was wondering why my explorer was pwning three guardians at once :P

Mazarin Ashinar
The Legion of Light
NightsDelusion
Skirmisher
posted 09-08-05 01:33 AM EDT (US)     24 / 386       
I have encountered a bug where the Priest unit will walk around as is lieing on the floor(they reorient them self when the do their healing move). It does not always happen and does not effect game play at all.
RTS_Game_Bum
Skirmisher
posted 09-08-05 01:38 AM EDT (US)     25 / 386       
wenn I install it at the end I get this error.
error 1904.Module C:\WINDOWS\system32\msxml4.Dll failed to register. HRESULT-2147024891. Contact your support personnel
Abort Retry Ignore.

I click Retry and and it cums up again so I hit Ignore and it finishis instaling.

But when I click the shortcut i see the first screen but wen it maximizes it minimizes and closes.
My AntiVirus software is off what do I doooooooo.

« Previous Page  1 2 3 ··· 10 ··· 16  Next Page »
You must be logged in to post messages.
Please login or register

Hop to:    

Age of Empires III Heaven | HeavenGames